UserGuiding is built for browser-based web applications and relies on JavaScript to show its contents, and it supports all modern browsers. However, for building and designing Guides or Hotspots, you need to use our Chrome Extension.

Although UserGuiding does not support native mobile applications at this stage, we have a test version for mobile website compatibility so that your onboarding material can be visible on mobile browsers!

Mobile Website Compatibility feature

This feature allows you to display your guides and other content on screens smaller than 800px. In this feature, creating different segments based on the device type (by defining a custom attribute) and creating the mobile compatible versions of the onboarding material will be useful. 🤗

This implementation works best for hotspots & guides. However, be wary of the presence of the highlighted elements on the mobile browser view.

☝️ Note here! As we are still in the test phase, it requires special attention from a team member who can look after the contents on the mobile view display. If you are open to testing this feature, contact us so we can enable it for you!

Related Articles:

Creating Custom Attributes

How do I assign a custom attribute to a segment?

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