TL;DR
UserGuiding does not store any personal information including user's name, email, IP address. Companies may track personal information using UserGuiding's custom attribute tracking feature to segment users. None of these custom attributes stored on UserGuiding's databases, just stored on browser storage instead.

UserGuiding does not track or create any cookies. If you use cookies in segmentation, we might read existing cookies and save their values to the localStorage.

Below is the list of items stored on browser's storage by UserGuiding code snippet:

__ugApiEventsPushed 

Description: History of events tracked by UserGuiding
Purpose: Tracking UserGuiding's account based usage statistics
Shared with: No third-party services, owner of the web page can reach related analytics data

___ug___

Description: Contains pages user seen, previewed guides by user and custom attributes tracked by customer
Purpose: Improving guidance experience, like showing guides only once for each user, segmenting based on page view history
Shared with: No third-party services, owner of the web page can reach related analytics data

__UGS__uid

Description: Current browser’s long living random unique id, created at first load of the UserGuiding snippet. Created randomly based on timestamp of the first visit, does not relate to user's personal information including IP.
Purpose: Tracking customer’s monthly active user quota, storing user’s usage history on our databases
Shared with: No third-party services, owner of the web page can reach related analytics data

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