Would you like to upgrade the onboarding experience of your end users? All you have to do is to activate your guides' status!

By doing so, you make your guides visible to the end users. In other words, once the users arrive at the targeted url, the guides will come into view.

If you want to stop the guide showing up to your end users, go into your panel and deactivate it under the Guide's Settings Page.

You should also pay attention to the possible guide triggering methods.


Auto Trigger: 

By default, your guides trigger automatically whenever a visitor arrives to a URL where you have an active guide.

Custom Trigger

You can also use custom triggers to make your guides show up to the end users in particular cases. You should use the Custom Trigger Option when you want to;

  • Make your guides show up only by using the Onboarding Checklist. 
  • Make your guides show up by using a hyperlink.
  • Make your guides show up by calling userGuiding.previewGuide(guide_id) in Javascript. Learn more
  • Make your guides show up by creating events and triggers using Google Tag Manager.
  • Make your guides show up by taking a specific action on your platform.

    The Guide ID is located under the Guide's Settings Page right next to the Status Field on top.

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