Data Center Security
UserGuiding is completely hosted on IBM Cloud. As a customer of UserGuiding, the safety and security policies that IBM provide to us are also applicable to you, our customer. The IBM data center operations comply with a set of standards and regulations including ISO 27001, SSAE 16, PCI Level 1, FISMA Moderate Sarbanes- Oxley (SOX), and HIPAA (at the server level).
Working in Secure Areas
There are surveillance cameras and security in place to monitor the buildings. Employees have ID badges for entering the office. All visitors are escorted in the UserGuiding offices.