What is Segmentation?

Learn more on how to segment your audience with UserGuiding.

Simay avatar
Written by Simay
Updated over a week ago


With UserGuiding, you can target your onboarding materials to specific audiences instead of showing them to all your users; this is called Segmentation.

How to create user segments?

There are several ways to create user segments.

1- Access the Users Page or the Companies Page and create user segments by filtering your users through default or custom attributes.

2- Access the Users Page and create user segments by uploading your user lists in CSV format.

3- Click "Create a Segment," under "Custom Segment" while you're editing any of your onboarding material through the panel.

Here is the article where we explain in detail how to create and edit segments.

Will I be able to create segments using my own users' attributes?

By default, the Users Page offers some built-in options to create segments, such as 'Guide A has been seen,' 'Checklist B was not completed,' etc.

However, you can customize your segments much more by sending your own users' attributes. You can learn more about how to do it here.

After sending them, they will be immediately available on the Users Page for creating new segments!

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