Where are the COVID-Meter responses located?
In the COVID-Meter page (https://panel.userguiding.com/covid-meter), you can see the latest responses you got on the list which is located at the bottom of the page.
To view all the responses you got, you can click the ‘EXPORT CSV’ button located in the bottom of the page.
How UserGuiding COVID-Meter tool keeps track of the responses?
In the nps score calculation, only the latest answer of the user is taken into consideration.
For example, if a user gave you a score of +2, 14 day ago, then s/he sees the survey again and gives you -1, the overall COVID-score will be calculated in accordance with the latest respond.