Contact our support to get this feature enabled for your account
Self-hosting JS snippet
1. Download your account's JS file
You can use the following snippet
curl https://static.userguiding.com/media/user-guiding-{YOUR_CONTAINER_ID}-embedded.js --output userguiding.js
2. Upload it to your offline-accessible host
3. Load UserGuiding script inside your application, preferably within head tags
<script async src={LINK_TO_YOUR_OFFLINE_ACCESSIBLE_HOST}></script>Disabling outbound calls to get rid of network errors
UserGuiding does not know if it is running offline and tries to make default outbound calls.
Add following before UserGuiding script to disable outbound calls.
<script>window.ugOutboundCallsDisabled = true</script>Self-hosting images
By default, we upload your images to our AWS S3 buckets. But you don't have access to our cloud on offline mode. So, using an API you can set URLs for step images that link to your offline-accessible storage.
API Docs for Offline Ops
https://documenter.getpostman.com/view/842025/T17CDpwD?version=latest
Also, below you can find a video of myself running a demo of this API
https://www.loom.com/share/3ce565cc1ab44cee804f6ff165550ae5
UserGuiding JS API
Connect UserGuiding to your application using event hooks & JS methods
https://help.userguiding.com/en/articles/3420081-javascript-api
We can't provide following services on offline-mode
Usage metrics (# of guides played / completed etc.) feature
NPS surveys feature
User identification feature