Advice and answers from the UserGuiding Team
Users
Engagement
Settings
Set an objective
It might take just a few steps, all of them trying to achieve one goal.

Before creating a walkthrough, first, define a clear goal for it. Then, ask yourself what type of behavior you aim to drive from your end-users. If you can focus on this goal while creating the tour, so do the people who follow that route.

Reaching a specific page or clicking on a particular button might result from a single Guide. Be sure that all results of any guide are in sync with the value your product offers.

Do you want them to complete a necessary action or walk through a confusing process? How do these contribute to the overall user experience you provide in-app?

Once you set an objective, the only thing to do is design the most straightforward and engaging guided path that brings the user to that goal.

Tip: Keep an eye on any active guide's Step Analytics to check whether it has a particular step making people leave the tour. Then, change it to increase the user number, reaching tour goals.

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