For multi-language applications, UserGuiding has text support enabled for all languages and scripts available within modern browsers.
In 6 short steps, you can create multilingual content such as guides and show them to their target audience.
Here's how to go about it!
Step 1 - Create your guide 🤓
To begin, create your guide in your primary language.
Step 2 - Duplicate your guide
You can duplicate as many times as you wish for however many languages you want to translate your guides too!
👀 Here's a tip: To make things easier, name each guide based on the language you hope to translate them, and don't forget to save!
Step 3 - Translate 🤖
Manually translate and edit the text on each guide in your target language. This is a crucial part of our process!
Step 4 - Edit and select the relevant theme
To translate the text in your proceeding buttons, you have to create a new theme or duplicate an existing one! To not get them confused, it would be a good idea to name them distinctively. Make sure to save them and select this theme in your correlating guides' settings. 😊
Now, we can translate our buttons. 🤓
Step 5 - Segment your guides 🤗
To make sure your guides are visible to the right audience, you need to segment your guides.
You have two options:
Option 1️⃣: Create a segment
UserGuiding can identify your user's language through their browser session, which allows you to create a segment using this information.
To do this, access the Users Page, create a new segment, and give it its name. Then, click on '+ Filter,' select 'Language' as your browser attribute, and choose the desired language. Finally, save it and publish changes.
Option 2️⃣: Send a user attribute
Alternatively, you can send to UserGuiding your user's language as a user attribute. When sent, these attributes will be available on the Users Page, and then you can create a segment as explained above.
Step 6 - Select the right audience ☝️
In the end, make sure to go to your guide settings and select the correct segmentation! Just like this:
😌 Final thoughts:
You may wish to select either one of the options for your segmentation. Although selecting option 2️⃣ may seem a bit more complicated and tech-heavy, it will allow you to segment your users more precisely.
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