UserGuiding has text support enabled for multi-language applications for all languages and scripts available within modern browsers.
In 6 short steps, you can create multilingual content such as guides and show them to their target audience.
Here's how to go about it!
Step 1 - Create your guide 🤓
To begin, create your guide in your primary language.
Step 2 - Duplicate your guide
You can duplicate as many times as you wish for however many languages you want to translate your guides!
👀 Here's a tip: To make things easier, name each guide based on the language you hope to translate them, and don't forget to save!
Step 3 - Translate 🤖
Manually translate and edit the text on each guide in your target language. This is a crucial part of our process!
Step 4 - Edit and select the relevant theme
To translate the text in your proceeding buttons, you have to create a new theme or duplicate an existing one!
It would be good to name them distinctively not to get them confused. Make sure to save them and select this theme in your correlating guides' settings. 😊
Now, we can translate our buttons. 🤓
Step 5 - Segment your guides 🤗
To make sure your guides are visible to the right audience, you need to segment your guides.
You have two options:
Option 1️⃣: Create a segment
UserGuiding can identify your user's language through their browser session, which allows you to create a segment using this information.
To do this, access the Users Page, create a new segment, and give it its name. Then, click on '+ Filter,' select 'Language' as your browser attribute, and choose the desired language. Finally, save it and publish changes.
Option 2️⃣: Send a user attribute
Alternatively, you can send to UserGuiding your user's language as a user attribute. When sent, these attributes will be available on the Users Page, and then you can create a segment as explained above.
Step 6 - Select the right audience ☝️
In the end, make sure to go to your guide settings and select the correct segmentation! Just like this:
😌 Final thoughts:
You may wish to select either one of the options for your segmentation. Although selecting option 2️⃣ may seem a bit more complicated and tech-heavy, it will allow you to segment your users more precisely.