Overview

While creating a Resource Center, you can add multiple sections of content; we call them modules. Their main purpose is to empower the onboarding process in a diverse and meaningful way.

There are two main modules by which you can include:

  • UserGuiding onboarding material, such as guides and checklists;

  • External URLs (e.g., blog pages, webinar events, landing pages, knowledge base).

Types of Modules

Guides

You can include and trigger guides from a Resource Center to welcome your new users, present a new feature or any other action linked to your onboarding process design.

Checklists

When you need to guide your users in a more sequential and structured way, you can trigger your checklists directly from a Resource Center.

External URL

Finally, you can also redirect your end-users to external URLs from the Resource Center. So tasks such as announcing a webinar, offering an ebook, etc., are now easy to be done!

When your end-users interact with this module by clicking on it, they'll be redirected to a new browser tab.

🕵️ Search Function: Resource Center also has a built-in Search Function that allows you to search through the Resource Center Modules as well as any external knowledge base.

Using the Search Domain function allows your users to search your Knowledge Base directly from the Resource Center, and read your articles from the Resource Center itself when the In-Widget Display function is enabled.

Related articles:

Adding Modules to the Resource Center

What is the Resource Center?

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