Overview

While creating a Resource Center, you can add multiple sections of content; we call them modules. Their main purpose is to empower the onboarding process in a diverse and meaningful way.

There are two main modules by which you can include:

  • UserGuiding onboarding material, such as guides and checklists;

  • External URLs (e.g., blog pages, webinar events, landing pages, knowledge base).

Types of Modules

Guides

You can include and trigger guides from a Resource Center to welcome your new users, present a new feature, or any other activity linked to your onboarding process design.

Checklists

When you need to guide your users in a more sequential and structured way, you can trigger your checklists directly from a Resource Center.

External URL

Finally, you can also redirect your end-users to external URLs from the Resource Center. So tasks such as announcing a webinar, offering an ebook, etc., are now easy to be done!

By default, when your end-users interact with this module by clicking on it, they'll be redirected to a new browser tab, as you can see below.

If you prefer the URL to be opened within the Resource Center widget, just check the 'Display in Widget' option. This behavior can be previewed on the Panel by clicking on the play icon.

Nevertheless, your users will still be able to open the URL in a new tab.

🕵️ Search Function: Resource Center also has a built-in Search Function that allows you to search through the Resource Center Modules and any external knowledge base.

Using the Search Domain function allows your users to search your Knowledge Base directly from the Resource Center and read your articles from the Resource Center when the Display in Widget function is enabled.

Related articles:

What is the Resource Center?

Adding modules to the Resource Center

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