As you know, each domain that you own has its own unique user base. And since the User Identification feature is account-based, if you have it enabled, every embedded container is expecting to receive user IDs to display your content to your end-users - for each of your domains.

See the image below where multiple containers are being used in different environments.

If you have enabled User Identification and a user can’t view your live content, this might be because they haven’t been sent as an identified user.

You can check this by opening the Troubleshooter on your web platform > Current User Information > User Identification Completed X or ✅.

If you would like to learn more about enabling User Identification, check out this article! 🎉

Did this answer your question?