Overview
By default, all your users are seen on the Users Page. However, by applying filters to it, you'll be able to narrow your results and improve your data analysis to optimize your onboarding materials.
The Users page also allows you to use all the user attributes and event data as filters to create specific user segments.
Types of filters
Browser Attributes
These are also the information about your users; however, they are automatically collected from your user's browser session by UserGuiding and are not customizable. I.e, a user's browser language.
User Attributes
These are the information about your users that you can use for targeting UserGuiding content that you set up in your UserGuiding installation. I.e, a user's email address.
UserGuiding Material
These are the user actions automatically tracked by UserGuiding on how users engage with each live material (Guide, Checklist, Promoter Survey). I.e, a user completing a Guide.
User Actions
These are the user actions within your application, which can be tracked from your application and sent to UserGuiding. I.e, a user clicking on a certain button.
Filtering Users
In the example below, we’ll show you how to retrieve the users who
completed the Black Friday Guide
AND
has an email domain other than userguiding.com
AND
set the browser's language to English
Editing Filters
You can use AND or OR rule to make the best combination and retrieve the most convenient data.
Saving Filters
You can give a name to your filter combination and save it as a Segment. You can access your saved segments by using the dropdown at any time.
Removing Filters
Here’s how to remove the filters and go back to All Users' data.