Overview
Within the Panel sidebar you will find the Feedback tab. When you click on it, all of your Surveys will be displayed. Click on your desired one, and the reports page will appear.
Within the Reports section, you can showcase responses based on their corresponding dates. This includes the flexibility to view data for All Time, the Last 7 days, the Last 30 days, or the Last 90 days. Additionally, you can opt for a more customized approach by specifying a particular date range to observe results within that specific timeframe.
Survey Reports
Total View: Total number of unique user IDs who have seen the survey.
Total Responses: Total number of unique user IDs who have responded to the survey.
Response Rate: The "Total Responses" ratio to "Total Shown".
Question Analytics: Answers will be rated based on the Survey question type.
Accessing Response Details
You can also access detailed information on any response through the Latest Responses section.
User ID: ID of the user that answered the Survey.
Answer Rating: Score given by a participant within the corresponding URL. The Name will change depending on the type of Question selected for the Survey.
Written Feedback: The participant's Answer to the Feedback Question.
Time: Date and time details of the corresponding Answer.
Export CSV: The button in the top-right corner to extract the Survey Data for further processing or data storage.
After clicking "Export CSV," you can select additional attributes to include in your file.
Reset & Configuration
To initialize the survey data and start over, all you have to do is click on the RESET SURVEY button in the upper right-hand corner in the Question Analytics. So, you can restart gathering survey data with your current survey.
Alternatively, by visiting Configuration, you can make changes to the survey, modify it, and then start collecting feedback for this new version from the beginning.
Deleting Survey Responses
You can delete a specific answer from the Survey Responses dashboard if you need to delete it.
