Overview
The Product Updates Page feature is designed to keep your users informed about the latest updates and news concerning your product. It is crucial to analyze your posts' effectiveness and what your users think about them.
This article will cover how the reports page works and what information you can get from it.
Report Analytics
Page Views
The page view lets you know how many users have viewed your Product Updates page. You can filter it daily, weekly, and monthly. Also, you can opt for a more customized approach by specifying a particular date range to observe results within that specific timeframe.
Click on one of the date indicators to see the list of users who viewed the Product Updates page. You can also export this list of users as a CSV file.
After clicking "Export CSV," you can select additional attributes to include in your file.
Post Views
The post view lets you know how many users have viewed your individual Product Updates post.
Reactions
The reactions are the users' Feedback on your Post. You can see Happy, Neutral, or Sad emojis to understand how your users feel about the update you've posted.
They can also leave you Written Feedback to let you know their thoughts.
Accessing the Latest Response Details
You can also access detailed information on any response through the Latest Responses section.
User ID: ID of the user who saw the Post.
Post Name: The name of the Post the user has seen.
Reaction: The Reaction your user gave to your Post.
Written Feedback: The participant's Answer to the Reaction.
Time: Date and time details of when the user saw the Post.
Export CSV: The button in the top-right corner extracts the Post Data for further processing or storage.