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FAQ
FAQ
Frequently Asked Questions
+1
20 articles in this collection
Written by
Met,
Alican,
Suzan
and 1 other
How can I log in with Google to UserGuiding on Google Chrome Incognito Mode?
Learn how to log in to our panel while on Incognito Mode.
Written by
Gabriel
Updated over a week ago
What's the difference between limited and full customization?
Written by
Suzan
Updated over a week ago
Why my guide is calling back its old targeting URL even though I changed it?
While you change the location of a guide, you need to change its Flow.
Written by
Suzan
Updated over a week ago
Can I install UserGuiding on my Development Environment?
Learn how to install UserGuiding on your Development Environment.
Written by
Gabriel
Updated over a week ago
Can I edit and/or delete previously created audience segments?
Learn how you can edit and delete a user segment in UserGuiding.
Written by
Suzan
Updated over a week ago
How can I test my UserGuiding Content?
How to preview and test your Guide, Hotspot, Checklist or NPS Survey.
Written by
Suzan
Updated over a week ago
If I install UserGuiding's Container Code into my web platform or site, will it slow down or trigger bugs?
Learn how UserGuiding is a safe and modern tool for your project.
Written by
Gabriel
Updated over a week ago
Can I create guides on a website that I don't own?
Learn how to use UserGuiding if you don't own a website.
Written by
Gabriel
Updated over a week ago
How do I show a guide on multiple pages?
Learn how to set the correct targeting for your guides.
Written by
Suzan
Updated over a week ago
How the MAU is calculated?
Learn the calculation aspects of Monthly Active User quota.
Written by
Suzan
Updated over a week ago
Is UserGuiding available in a white label (no branding) version?
Learn how UserGuiding branding can be removed.
Written by
Gabriel
Updated over a week ago
Do my end users need to install the Chrome Extension to display guides and hotspots?
Learn who needs to acquire the Chrome Extension of UserGuiding.
Written by
Alican
Updated over a week ago
What happens to UserGuiding when there is no internet connection?
Will having no internet connection cause any side-effects with UserGuiding?
Written by
Suzan
Updated over a week ago
Does UserGuiding work in the WordPress Admin Dashboard?
Guides
Written by
Alican
Updated over a week ago
How can I keep my user history even if a browser's local storage is cleared?
Or when my website is opened in an incognito window
Written by
Suzan
Updated over a week ago
How do I have my own 'Learn' button?
Guides
Written by
Alican
Updated over a week ago
What does "userGuiding' is not defined error' mean?
Learn more about the 'userGuiding' is not defined error
Written by
Suzan
Updated over a week ago
Can I use UserGuiding for mobile apps or mobile websites?
Guides
Written by
Alican
Updated over a week ago
Does UserGuiding work on a WordPress site?
Guides
Written by
Alican
Updated over a week ago
Can I use a guide on different subdomains?
You can use the same guide in multiple subdomains
Written by
Met
Updated over a week ago