FAQ

How can I test my UserGuiding Content?

How to preview and test your Guide, Hotspot, Checklist or NPS Survey.

Written by Suzan
Updated this week

Why does my guide call back its old targeting even though I changed it?

While you change the location of a guide, you need to change its Flow.

Written by Suzan
Updated over a week ago

How can I show a guide on multiple pages?

Learn how to set the correct targeting for your guides.

Written by Suzan
Updated over a week ago

How the MAU is calculated?

Learn the calculation aspects of Monthly Active User quota.

Written by Suzan
Updated over a week ago

Do my end users need to install the Chrome Extension to display guides and hotspots?

Learn who needs to acquire the Chrome Extension of UserGuiding.

Written by Alican
Updated over a week ago

What happens to UserGuiding when there is no internet connection?

Will having no internet connection cause any side-effects with UserGuiding?

Written by Suzan
Updated over a week ago

Does it work in the WordPress Admin Dashboard?

Guides

Written by Alican
Updated over a week ago

How can I keep my user history even if a browser local storage is cleared?

Or when my website is opened in an incognito window

Written by Suzan
Updated over a week ago

How do I have my own 'Learn' button?

Guides

Written by Alican
Updated over a week ago

What does "userGuiding' is not defined error' mean?

Learn more about the 'userGuiding' is not defined error

Written by Suzan
Updated over a week ago

Can I use UserGuiding for mobile apps or mobile websites?

Guides

Written by Alican
Updated over a week ago

Does it work on a WordPress site?

Guides

Written by Alican
Updated over a week ago

Can I use a guide on different subdomains?

You can use the same guide in multiple subdomains

Written by Met
Updated over a week ago

Can I create guides on a website that I don't own?

Guides

Written by Alican
Updated over a week ago