Best Practices

Tips and tricks for designing a powerful in-app experience.

9 articles in this collection
Written by Gabriel and Efehan

Guide length and completion rates

Guides that are too long have lower completion rate.

Written by Gabriel
Updated over a week ago

Set an objective

It might take just a few steps, all of them trying to achieve one goal.

Written by Gabriel
Updated over a week ago

Why the first step is important

Give users a reason and promise them value so they hop on your tour.

Written by Gabriel
Updated over a week ago

Don't try to teach everything at once

Enough is as good as a feast; many small steps make a great journey.

Written by Gabriel
Updated over a week ago

Meet and understand your audience

Determine stages on product experience and meet users where they are.

Written by Gabriel
Updated over a week ago

Avoid overwhelming your users

Explain friction points and key concepts unique to your product.

Written by Gabriel
Updated over a week ago

Protect the natural sense of discovery

Give people the option to start the Guides when the time is right.

Written by Gabriel
Updated over a week ago

Choosing which User Properties and Events to send to UserGuiding

Use case examples to perfect the audience & timing of your UserGuiding content.

Written by Efehan
Updated over a week ago

Establishing a Baseline Metric to Monitor Progress Towards Success

Examples of key metrics & KPIs to track the success of your project.

Written by Efehan
Updated over a week ago