Best Practices
Tips and tricks for designing a powerful in-app experience.
9 articles
Written by Gabriel and Efehan
Guide length and completion rates
Guides that are too long have lower completion rate.Written by Gabriel. Updated over a week ago
Set an objective
It might take just a few steps, all of them trying to achieve one goal.Written by Gabriel. Updated over a week ago
Why the first step is important
Give users a reason and promise them value so they hop on your tour.Written by Gabriel. Updated over a week ago
Don't try to teach everything at once
Enough is as good as a feast; many small steps make a great journey.Written by Gabriel. Updated over a week ago
Meet and understand your audience
Determine stages on product experience and meet users where they are.Written by Gabriel. Updated over a week ago
Avoid overwhelming your users
Explain friction points and key concepts unique to your product.Written by Gabriel. Updated over a week ago
Protect the natural sense of discovery
Give people the option to start the Guides when the time is right.Written by Gabriel. Updated over a week ago
Choosing which User Properties and Events to send to UserGuiding
Use case examples to perfect the audience & timing of your UserGuiding content.Written by Efehan. Updated over a week ago
Establishing a Baseline Metric to Monitor Progress Towards Success
Examples of key metrics & KPIs to track the success of your project.Written by Efehan. Updated over a week ago