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Best Practices

Best Practices

Tips and tricks for designing a powerful in-app experience.

9 articles
Gabriel avatarEfehan avatar
Written by Gabriel and Efehan

Guide length and completion rates

Guides that are too long have lower completion rate.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Set an objective

It might take just a few steps, all of them trying to achieve one goal.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Why the first step is important

Give users a reason and promise them value so they hop on your tour.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Don't try to teach everything at once

Enough is as good as a feast; many small steps make a great journey.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Meet and understand your audience

Determine stages on product experience and meet users where they are.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Avoid overwhelming your users

Explain friction points and key concepts unique to your product.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Protect the natural sense of discovery

Give people the option to start the Guides when the time is right.
Gabriel avatar
Written by Gabriel. Updated over a week ago

Choosing which User Properties and Events to send to UserGuiding

Use case examples to perfect the audience & timing of your UserGuiding content.
Efehan avatar
Written by Efehan. Updated over a week ago

Establishing a Baseline Metric to Monitor Progress Towards Success

Examples of key metrics & KPIs to track the success of your project.
Efehan avatar
Written by Efehan. Updated over a week ago
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