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Use Cases & Best Practices
Tips and tricks for achieving your goals with UserGuiding
By Efehan and 3 others4 authors25 articles
Increasing Trial Conversions with UserGuiding's Modals
Announcing New Features to Increase Feature Adoption
In-app Communication to Drive Upgrades
Driving Product Adoption by Giving Users Lifecycle Nudges
Gathering Feedback with In-App User Testing Scheduler
In-app Announcements to Drive Engagement with Your Brand
User Onboarding Checklists to Onboard New Users
Segmenting New & Existing Users
Segmenting Users Based On Custom User Attributes, Company Attributes & Event Data
Self-service Support to Allow Users to Solve Problems on Their Own
Launching Live Chat through Resource Center’s Code Snippet Module
Optimizing Onboarding Sequences in SaaS Products Through In-App Surveys
Enhancing Feature Engagement with In-App Surveys
Evaluating New Features’ Effectiveness with In-App Surveys
Leveraging Surveys to Capture Upsell Opportunities
In-app Training to Educate Users About Advanced Features
Guide length and completion rates
Set an objective
Why the first step is important
Don't try to teach everything at once
Meet and understand your audience
Avoid overwhelming your users
Protect the natural sense of discovery
Choosing which User Properties and Events to send to UserGuiding
Establishing a Baseline Metric to Monitor Progress Towards Success