Overview

In-app banners are lightweight interface elements that sit neatly at the top or bottom of a screen, ensuring critical information gets noticed without blocking the main workflow. They’re usually full-width, making them hard to miss, and can include simple text, action buttons, and icons to reinforce the message.

Because they are visible but not intrusive, banners are ideal for drawing attention to a specific aspect—whether that’s a new feature, an urgent notice, or a quick call-to-action—while allowing users to stay focused on their tasks.

You can create, style, and manage Banners directly from the UserGuiding panel to match your brand and goals.

What can be done with Banners?

Announce Features and Updates

When rolling out something new, banners help you instantly broadcast the news. They’re more reliable than emails (which may go unopened) and keep users informed right inside your app.

Share Status and Maintenance Notices

If downtime, bug fixes, or scheduled maintenance are ahead, banners let you alert users proactively. This reduces confusion and prevents unnecessary support tickets, since users already know what’s happening.

Alert Users About Accounts and Actions

Banners can be used to remind users of upcoming subscription renewals, expiring trials, or critical account-related steps. Since they’re placed prominently across the app, users are less likely to miss them.

Gather Feedback Requests

Prompt users for feedback in a way that feels natural. With UserGuiding banners, you can ask a quick question, trigger an in-app survey, or guide users to share insights — without interrupting their ongoing activity.

Boost Feature Adoption and Discovery

Banners can act as launchpads into guided experiences, like Onboarding Checklists or Guides. They not only announce a feature but also help users explore it immediately, encouraging faster adoption.

Best Practices for Using Banners

• Use colors with purpose – Assign consistent colors for urgency levels, such as red for critical alerts and green for confirmations.
• Keep it unobtrusive – Place banners where they don’t hide core functionality or force users into unnecessary clicks.
• Decide how long they live – Set clear rules for dismissible banners: should users see them again later, or only once?
• Limit the number shown – Avoid clutter by keeping only one banner visible at a time. If you have multiple updates, rotate them or prioritize them.

With UserGuiding, banners aren’t just announcements. They’re connected to your entire product adoption flow — from Surveys to Guides — helping you engage users at the right time, with the right message, in the right place.