Advice and answers from the UserGuiding Team
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Is Analytics Data in Real Time?
Calculation Interval of the Analytics Data

In UserGuiding, analytics data is updated at regular intervals to balance performance and accuracy. The data, including metrics like the number of guides played, sessions, and user interactions, is calculated and refreshed every 10 minutes.

 

This interval ensures that your analytics dashboard remains up-to-date without compromising the speed and responsiveness of the platform. While this means the data isn't displayed in real time, the 10-minute refresh rate provides near-immediate insights for tracking user behavior and evaluating the effectiveness of your onboarding processes.

 

By understanding the calculation interval, you can better plan your analysis and reporting, ensuring that you always have relevant and recent data to base your decisions on.

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