To unlink your UserGuiding account from Google, do the following:

  • Access the reset password page

  • Enter your account's e-mail address

  • In a few seconds or minutes, you'll receive an e-mail with a password reset link. Remember to check your spam or mail folder if you can't see it in your inbox.

  • Click on the link and set a new password

  • Now, simply login to your UserGuiding account using the regular e-mail and password fields instead of the Google Sign-in alternative

Note: If you haven't received the reset password e-mail or want to change your Google e-mail address to a different one, reach our support team through live chat.

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