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What does each item from the 'Set the Appear Frequency' list mean?
What does each item from the 'Set the Appear Frequency' list mean?

Learn more about each item from the 'Set the Appear Frequency' list for Guides and Hotspots.

Gabriel avatar
Written by Gabriel
Updated over a week ago

Overview

Do you want to define how frequently your end users will see your onboarding materials? In this article, you can learn how each frequency option works.

When editing a Guide or Hotspot settings, you can notice a section called Set the Appear Frequency, which allows you to define how frequently your end-users will see these onboarding materials.

Understanding each item

Here's the explanation of each item for that list:

  • What does Only Once mean? Your Guide/Hotspot won't be displayed anymore once seen.

  • What does Once a Session mean? Your Guide/Hotspot will be shown on each new web session. Every time your user is inactive on your website for more than 30 minutes and decides to interact with it again, a new session starts.

  • What does Once a Day mean? Your Guide/Hotspot will be shown to your users a maximum of once a day.

  • What does Once a Week mean? Your Guide/Hotspot will be shown to your users a maximum of once a week.

  • What does Once a Month mean? Your Guide/Hotspot will be shown to your users a maximum of once a month.

  • What does Always mean? Your Guide/Hotspot will always be shown to your users.

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