Appear frequency options

Learn more about each item from the 'Set the Appear Frequency' list for Guides and Hotspots.

Gabriel avatar
Written by Gabriel
Updated over a week ago

Overview

Do you want to define how frequently your end users will see your onboarding materials? In this article, you can learn how each frequency option works.
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When editing a Guide or Hotspot settings, you can notice a section called Set the Appear Frequency, which allows you to define how frequently your end-users will see these onboarding materials.

Understanding each item

Here's the explanation of each item for that list:

  • What does Only Once mean? Your Guide/Hotspot won't be displayed anymore once seen.

  • What does Once a Session mean? Your Guide/Hotspot will be shown on each new web session. Every time your user is inactive on your website for more than 30 minutes and decides to interact with it again, a new session starts.

  • What does Once a Day mean? Your Guide/Hotspot will be shown to your users a maximum of once a day.

  • What does Once a Week mean? Your Guide/Hotspot will be shown to your users a maximum of once a week.

  • What does Once a Month mean? Your Guide/Hotspot will be shown to your users a maximum of once a month.

  • What does Always mean? Your Guide/Hotspot will always be shown to your users.

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