Overview
Do you want to define how frequently your end users will see your onboarding materials? In this article, you can learn how each frequency option works.
When editing a Guide or Hotspot settings, you can notice a section called Set the Appear Frequency, which allows you to define how frequently your end-users will see these onboarding materials.
Understanding each item
Here's the explanation of each item for that list:
What does Only Once mean? Your Guide/Hotspot won't be displayed anymore once seen.
What does Once a Session mean? Your Guide/Hotspot will be shown on each new web session. Every time your user is inactive on your website for more than 30 minutes and decides to interact with it again, a new session starts.
What does Once a Day mean? Your Guide/Hotspot will be shown to your users a maximum of once a day.
What does Once a Week mean? Your Guide/Hotspot will be shown to your users a maximum of once a week.
What does Once a Month mean? Your Guide/Hotspot will be shown to your users a maximum of once a month.
What does Always mean? Your Guide/Hotspot will always be shown to your users.